The ServiCeo Podcast

EP 2- Professionalism, Growth & Client Success: Shakura's Road to Beauty Mastery The ServiCEO Show

Join me, Porche Unique, as I welcome the extraordinary Shakura to The ServiCEO Show. The brow specialist and entrepreneur Shakura joins us today to share her inspirational journey from shy newcomer to acclaimed beauty industry leader. Recognized by Baltimore's Voyage magazine and nominated for Best of Baltimore, Shakura opens up about her transformation, stepping into the spotlight and growing her business, MIKU Beauty Studio.
As usual, We kick off with an engaging icebreaker game, where Shakura candidly discusses overcoming her shyness and the importance of networking outside one's comfort zone.
Shakura's story of entrepreneurial courage shines through as she recounts pivoting from makeup to brow services during the 2020 pandemic. Celebrating four years in business, she shares the strategic steps she took to build her brand, using separate digital platforms to maintain a distinctive personal touch even as she expands her team. Her commitment to continuous learning stands out, as she emphasizes staying ahead of beauty trends while providing top-notch service, all underscored by her humility and openness to growth.
In this episode, we also highlight the role of professionalism, workplace etiquette as an entrepreneur, and effective client communication play in business success. Join us for an episode brimming with valuable lessons and exciting plans for the future.

EP1- The Secret to Client Loyalty & Business Growth with Candace The ServiCEO Show

Join me, Porché Unique, as I welcome the extraordinary Candace to The ServiCEO Show. Candace is not just an entrepreneur; she's a living testament to following one's passion. Leaving behind the comfort of a nine-to-five job, she embraced her true calling in nail artistry, making waves in the beauty industry.
In our conversation, Candace opens up about her journey, from her unexpected entry into nail art, influenced by a childhood habit, to the challenges of balancing her thriving business with family life. Through an engaging icebreaker game, we discuss integrity, family influence, and the core values that guide both of our paths.
In this episode, we talk about the nuances of nurturing client relationships, which are crucial for any flourishing business. Candace generously shares her insights into fostering loyalty among clients and turning first-time visitors into long-term friends of the brand. We explore the delicate balance between professionalism and personal connections, with strategies like incentive cards and personalized interactions to keep customers coming back.
Candace's experience highlights the importance of adaptability, from expanding service offerings to maintaining a dynamic online presence.
We wrap up with an inspiring discussion on learning and adapting to the business landscape. Porche and Candace emphasize the importance of resilience and embracing feedback as tools for growth. We touch on the importance of remaining teachable, using both positive and negative experiences as stepping stones.
As we look to the future, I share my vision for business expansion and the exciting courses aimed at empowering the next generation of nail artists. Tune in for a conversation that is just as informative as it is inspiring, and connect with us on social media to keep up with our entrepreneurial journey.